'Will I look dumb?' Human-like virtual assistants can deter help-seeking

AI
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'Will I look dumb?' Human-like virtual assistants can deter help-seeking

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Virtual assistants have become increasingly sophisticated — and more human-like — since the days when Clippy asked if you needed help with your document. These assistants are intended to make programs and apps easier to use, but research suggests that human-like virtual assistants may actually deter some people from seeking help on tasks that are supposed to measure achievement. 
Published at Thu, 04 Jan 2018 20:34:30 +0000

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